Win or Learn: How the ALC Case Study Inspired Franchise Success with Matt Kunz

In this episode of Her Success, Ali Kraus chats with Matt Kunz, President of Mr. Rooter at Neighborly, about the profound impact the Annual Leadership Conference (ALC) has had on his career. A dedicated attendee since 2012, Matt shares how the interactive case study format at ALC inspired him to transform the way his own franchisees approach business challenges. By shifting the focus from failures to studying what works, Matt created a "Win or Learn" approach that helps franchisees grow and thrive. Tune in to hear how this powerful leadership mindset, shaped by the WFC’s ALC case studies, has led to real change within his brand and beyond.